"Recognizing a person’s unique trauma is the first step in trauma-informed care, and that can only be done with a thorough intake process that is shared with every member of the staff. In Cain’s words, the intake form needs to be referred back to throughout treatment, “not just stapled to the front of a file, never to be seen again.”
http://ncfy.acf.hhs.gov/tools/exchange/trauma-informed-care/client-perspective
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