Automated Conversation System Before Pediatric Primary Care Visits: A Randomized Trial - Pediatrics

Former Member 8/7/1410:59 AM

BACKGROUND AND OBJECTIVES: Interactive voice response systems integrated with electronic health records have the potential to improve primary care by engaging parents outside clinical settings via spoken language. The objective of this study was to determine whether use of an interactive voice response system, the Personal Health Partner (PHP), before routine health care maintenance visits could improve the quality of primary care visits and be well accepted by parents and clinicians.

http://pediatrics.aappublications.org/content/early/2014/07/29/peds.2013-3759.abstract

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