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Overwhelmed CP Workers (redefining what's manageable)

- and not in a good way.  Quoting Jodi Wentland (Olmsted County's child and family services director) in Brandon Stahl's Star Tribune front page article today, turnover is too high, inexperienced social workers are taking cases "before they are fully trained... with excessive case loads..., & they often leave".  

 

To no one's benefit I might add.  It is costly to the state to trained employees that leave the field quickly, disruptive to the children and families that experience multiple and inexperienced child protection workers, and adds to the awful news we are seeing more of in our newspapers and on TV (think Eric Dean and Kendrea Johnson).

 

Even when Child Protection Agencies reported they could always handle the the workload, that's not always a sign of stability. One county, for example, reported a 25 percent annual turnover rate was reasonable.

 

This striking comment (again from today's Brandon Stahl article) from Traci LaLiberte* about child protection providers prompted my title for this article today and is worthy of repetition, "These systems have been so stressed for so long that they've redefined what's manageable".

 

It is time that the rest of us look long and hard at what we are asking service providers to do (with the seriously troubled families they work with) and ask ourselves how we would perform in "a social workers shoes"?

 

Can we rightfully expect meaningful results with the training, resources, and overwhelming caseloads social workers are faced with when they go to work each day?  

 

And more importantly, do we as a community actually value children enough to provide them with a few short years of safety and education to insure they can make in in school and in life?

 

*Traci LaLiberte is the executive director of the University of Minnesota's Center for Advanced Studies in Child Welfare 

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Might there be a role for CISD (Critical Incident Stress Debriefing) and/or "Clinical Supervision" to prevent "Compassion Fatigue" and "Burnout" in this context. Our NH 9-1-1 operators were experiencing a 30% annual turnover rate, in spite of supposed "clinical supervision".

Fortunately, of late, the On-Site Academy (in Gardner, Massachusetts) no longer limits its crisis/respite program to just "First Responders" nationwide; They also avail the crisis/respite to Human Service personnel (and first responders) World-wide, now. The are also "networking" with Police "Peer Support" (Boston and Cambridge, Mass). Might a similar "Peer Support" program for Child Protective workers, help to mitigate the high turnover rate there, too?

We know that for multiple populations including those in child welfare, there is a lack of financial resources.  I see the problem being that

 

1. kids do not vote

2. unfortunately these families are often not advocated for.  many do have many psychosocial stressors and trauma.  our society doesn't seem ready to advocate for greater resources for these families.  

3. to my mind the thinking needs to be, how to we advocate or make known that more money spent here is beneficial to all in society. 

4. you pointed this out well last week when you discussed the cost especially of the child who suffered a horrific outcome because the state wanted to save 50 dollars. If we could get large scale dollars very clearly outlining the ROI for increased investment or likely the very negative dollar loss by not investing --- I think that would be the best way to get those who may not be concerned about a particular population of patients but would be interested in how much money could be saved for the coffers by appropriate investment. 

 

I hope that makes sense. 

 

I don't know where the good numbers are for how much we are actually paying for not investing in child welfare now.  I wish I had the numbers in front of me even if they were under estimates because I feel that for many people seeing the actual dollars lost would be the best motivator. 

 

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