RACHEL MARTIN, HOST:
Now, we're going to take a look at a city in California and an effort to repair the trust between police and the populations they serve. And it comes down to something called procedural justice. The city of Oakland has been teaching police about this strategy for years already. State officials are hoping it can be a model for other police departments. We spoke with Officer Kyle Hay of the Oakland Police Department, and he explained that procedural justice is all about communication. And four basic principles - voice, he says that's the ability for the citizen to have their say; neutrality, respect and lastly, transparency. I asked him to give me an example of how the program helps police officers overcome their own biases.
[For more go to http://www.npr.org/2015/06/07/...-ego-out-of-policing]
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