The Starbucks Controversy: Economics and Psychology Are Sorta the Same Thing [NYMag.com]

Samantha Sangenito 8/20/1412:00 PM

The recent coverage of Starbucks' work-scheduling policies — the original New York Times story from Jodi Kantor, her followup article reporting that Starbucks had changed those policies as a result of the spotlight that had been shone on them, and Annie Lowrey's Intelligencer piece on how the policies fit into the currently asymmetric relationship between workers and management in the United States — all highlight an important point: when it comes to companies' labor policies, it’s impossible to talk about economics without talking about psychology.

[For more of this story, written by Jesse Singal, go to http://nymag.com/scienceofus/2...-and-psychology.html]

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