Helping Young People in Crisis, One Text at a Time [RWJF.org]
It began with a shocking text message that left the staff at DoSomething.org deeply shaken. The non-profit organization was originally created to promote youth volunteer and social action opportunities. It uses texting—the primary way in which teens communicate —to send thousands of daily messages alerting members to clothing drives, health fairs, park clean-ups, and more. Responses have been common. In addition to the usual sign-up requests, texters have also sought advice on how to handle...