What if?
What if we could measure the effects of our interventions and resources on the body and minds of our clients in real-time? I started my career just as the quality improvement and best practice movement started to influence service delivery and funding in the helping professions. While so much good evolved out of these movements, it remains difficult to measure outcomes, especially in the short-term. Often, we are left hoping our short-term efforts serve as small steps on the journey to more...