The Empathy Effect: Countering Bias to Improve Health Outcomes

September 28, 2018

Toronto, Ontario

Empathy is healing and judgment is harmful.

Empathic interactions are critical to high-quality care for all, and these are made up of straightforward skills that can be strengthened through intentional practice. The Institute for Healthcare Communication has offered fast-paced, evidence-based, interactive, accredited communication skills training since the 1980s.

IIHC's full-day Workshop-PLUS program uses case-based discussions, group exercises, video case review and enhanced communication skills practice with simulated patients. Workshop-PLUS is an unmatched opportunity to strengthen empathy conveyance skills in a safe and supportive learning environment.

Registration closes Aug. 31, 2018. For further information and application, please visit Workshop-PLUS The Empathy Effect. Questions? Contact Teresa Durbin, tdurbin@healthcarecomm.org or see: .

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September 28, 2018

Toronto, Ontario

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