By James W. Dix III, Indianapolis Recorder, May 16, 2020
The entire world has been introduced to an invisible monster that has crippled our existence. The reported, unprecedented death tolls have been staggering with no foundational resolve near. In the midst of chaos, health care professionals continued to serve patience and uphold their professional creed. However, as the staggering number of deaths arise, in the shadows are emotionally wounded and traumatized health care professionals. Although many of these workers received professional training to meet the health care needs of patients, one void continues to “show its face.” This void is the absence of emotional intelligence during traumatic, controlled chaos. The development of emotional intelligence, particularly self-awareness, is critical because of the implication it has on the employee and those who are directly and indirectly affected by the work they perform.
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