In the book, The 7 Habits of Highly Effective People, Dr. Stephen Covey tells the story of being on a train one day. While on the train, there were two very noisy kids causing a disturbance to everyone around them. Covey noticed that the father was doing nothing about it, and after a period of restraint, he approached the father. Here’s Covey’s account of the situation:
“Sir, your children are really disturbing a lot of people. I wonder if you couldn’t control them a little more?”
The man lifted his gaze as if to come to a consciousness of the situation for the first time and said softly,
“Oh, you’re right. I guess I should do something about it. We just came from the hospital where their mother died about an hour ago. I don’t know what to think, and I guess they don’t know how to handle it either.”
Can you imagine what I felt at that moment? My paradigm shifted. Suddenly I saw things differently, I felt differently, I behaved differently. My irritation vanished. I didn’t have to worry about controlling my attitude or my behavior; my heart was filled with the man’s pain. Feelings of sympathy and compassion flowed freely. Everything changed in an instant.
Living more compassionately
If you treat every person you meet like they are dealing with a serious challenge, you’ll be right more than half the time. If you entreat people with love, kindness, empathy, and discernment, they will appreciate you so much.
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