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Tagged With "Listener"

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7 Ways to Practice Active Listening and Become a Better Listener at Work

Shenandoah Chefalo ·
What's the difference between listening and hearing? We can’t control what we hear. Hearing is second nature. Listening requires focus. Imagine you’re standing in line at a coffee shop while music plays overhead. Everyone in the shop hears the music, but only a few of them might be listening to it. Who are our listeners? Most likely, the patrons in line with nothing else to do except wait will be listening. The busy barista can’t focus on the music, so they aren’t listening. The same is true...
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