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Human Service Organizations Can Mitigate the Impact of Stress for Employees

Human service agencies’ organizational stress naturally affects the employees who work for the agencies, oftentimes causing more stress to the employees already working in high stress environments. Though many human service agency employees choose the work they do because it gives them purpose and meaning, often that is not enough to prevent added workplace stress or to ameliorate the effects of that stress. Organizational stress is going to happen, but agencies can continue to hire and...

Local County Highlights Vital Link between Mental Health & Foster Care

Vaya Health's "Pathways to Permanency" Project Featured in Ashe County Newspaper
This week, Ashe County, NC recognized the efforts of Vaya Health in their local newspaper. Vaya Health, which operates across 31 counties including Ashe, has been involved in the "Pathways to Permanency" project for nearly 2 years. The goal of the project is to guarantee that optimal behavioral health services are available to youth in foster care. "Pathways to Permanency" is just one of the many consulting...

May is National Foster Care Month: Supporting Children and Families

National Foster Care Month is an important initiative led by the Children's Bureau, a national organization that partners with federal, state, tribal, and local agencies to improve the overall health and well-being of children and families across the country. During this month, the bureau takes the time to acknowledge and celebrate the contributions of foster parents, family members, volunteers, mentors, policymakers, and child welfare professionals who work tirelessly to help children and...

Pathways to Permanency Project: Quality Clinical Assessment to Drive Services Workgroup

Monthly, cross system stakeholders are meeting to discuss best practices and develop tools to ensure that youth in foster care receive timely and quality clinical assessments that are tailored to their unique needs. The Pathways to Permanency Project is a collaborative effort sponsored by Vaya Health, an LME-MCO in North Carolina, that seeks to improve the outcomes for youth in foster care. The project's “Quality Clinical Assessment to Drive Services Workgroup” is a crucial part of this...

National Stress Awareness Month: Handling Stress as Helping Professionals

Stress and poor mental health are two of the biggest public health challenges that we are faced with today. Unfortunately, many people are unaware of how deeply these problems affect us. April is National Stress Awareness Month! To bring attention to this issue, we will discuss the negative impacts of stress, as well as ways to manage it. This is very important for human services professionals who work with Benchmarks’ implementation projects. The effects of stress on human services...

Successful Program Planning: How to Create Focus-Driven Solutions

One of the hardest things to do in project management is to define goals and objectives for your project. While it seems like a relatively simple task, clarifying goals and objectives that directly tie to the identified problems can be particularly difficult in the beginning stages of a project. This can especially be the case in health and human service-related fields where the aims of projects are often to solve complex issues that are compounded by systemic and political barriers. Due to...

Solid Foundations Spotlight

Benchmarks’ Standardized Assessment Protocol project (SAP) would like to welcome Solid Foundations as the newest Trauma-intensive Comprehensive Clinical Assessment (TiCCA) provider! Bobby Fisher, owner of Solid Foundations stated, “Solid Foundations Counseling Center is always striving to improve our services and the care provided to our clients. Participating in the Benchmarks’ SAP allows us to expand on our Evidence Based Practices and to provide the best care to our clients and our...

Organizational Stress’ Impact in the Helping Professions

As our society and helping organizations and systems adjust to CoVID-19 being endemic to our world, the human services system continues to hear about the amount of organizational stress our systems have worked through and the impact that it has on the professionals in those systems. Much of the research and conversation around this subject includes how workers’ levels of Secondary Traumatic Stress (STS) are impacted by the level of organizational stress their agency is experiencing, as well...

Partnering with a Purpose: Creating behavioral health services for youth in foster care

The “Accessible, Quality Continuum of Behavioral Health Services” workgroup is one of the six workgroups convening monthly in the Vaya Health Pathways to Permanency project. Participants who join the monthly sessions are from across the Vaya Health catchment area and work in child welfare, Medicaid managed care, behavioral health, and child placement. This cross-system group of professionals is tasked with developing solutions to challenges identified during the beginning of the project. In...

Prevention Team Success at Cabarrus County DSS

Benchmarks would like to draw attention to the phenomenal work being done by the Cabarrus County DSS Prevention Team. The Prevention Team was established in 2018 with two social workers on a mission: ensuring families were connected to needed community resources resulting in no further referrals for mandatory services (services mandated by the state to families when Child Protective Service reports meet the general statue definition of abuse, neglect, or dependency). By focusing on the...

Vaya's Pathways to Permanency Project: Utilizing (b)(3) Respite to Support School Suspension

Since 2021 Benchmarks has been consulting with Vaya Health on a project called Pathways to Permanency . This project aims to coordinate efforts between Vaya, County DSS offices, and mental health providers to ensure youth in foster care have access to high quality behavioral health services. To better understand the needs of children, families, and professionals within Vaya’s catchment, landscape analyses and several focus groups were conducted. Main themes from initial discoveries were then...

Trauma-Informed Consultation within Agencies

Benchmarks has implemented 2 projects across the state over the past 12 years, Partnering for Excellence (PFE) and the Standardized Assessment Protocol (SAP). Both projects are implemented within County DSS offices with a goal of ensuring children and families in child welfare have access to trauma screening and subsequent Trauma-intensive Comprehensive Clinical Assessments (TiCCAs). Having access to TiCCAs provides an opportunity for the child and family to receive holistic recommendations...

The Benefits of Peer Sharing Across Projects

As mental health agencies make decisions regarding whether they want to participate in pilot projects, it is beneficial for them to gather valuable information including feedback from agencies who already participate in the projects. Trauma-intensive Comprehensive Clinical Assessment (TiCCA) clinicians Dale Smith of the Children’s Center of Northwest NC and Mollie Hedgecock of Rockingham County Youth Services participated in an information session with behavioral healthcare providers who are...

Creating a Common Language & Shared Understanding

The “Common Language & Shared Understanding” workgroup is one of the 6 workgroups that meet monthly as part of the Pathways to Permanency project. Participants who join the monthly sessions are from across the Vaya Health catchment area and work in child welfare, Medicaid managed care, behavioral health, and child placement. This cross-system group of professionals is tasked with developing solutions to challenges identified during the beginning of the project. The focus of this...

January is Mental Wellness Month

In efforts to promote the importance of maintaining good mental health, the month of January has been designated as “Mental Wellness Month”. With nearly one in five U.S. adults living with mental illness ( NIMH, 2022 ), it is important that we all take the time to check in on our mental health. Those who have suffered from trauma are often at higher risk of experiencing mental illness. The Adverse Childhood Experiences (ACEs) study correlated that those with four or more ACEs were more...

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