Tagged With "Assessments"

In just six weeks, stakeholders from across North Carolina will get together to learn about system integration work with youth involved with child welfare. This is the third annual Benchmarks' Partnering for Excellence (PFE) Conference and this year, we have decided to really focus on "Creating Nurturing Systems". While the daily work of PFE can be hard and challenges us to think of new ways to meet the needs of the family, the annual conference offers us a way to celebrate our successes and...

In February, the Rowan Department of Social Services and Cardinal Innovations Healthcare partnership celebrated 5 years of moving children through the PFE Pathway. This Pathway uses a standardized process of screening, assessment, and treatment to help move some of our most vulnerable population, youth involved in child welfare, towards well-being. In the past 5 years, the partnership has worked with more than 1,000 youth and families. By building partnerships throughout the community,...

According to leading research, 99% of children entering the foster care system have experienced trauma in their lifetime, and few of those children receive the trauma-informed healthcare they need to recover and prosper. These children are more likely to not only suffer short-term from their trauma, but long term as well. Children who do not receive effective, holistic healthcare experience a lifetime of mental health disorders, substance misuse, and physical illnesses, including diabetes,...

Benchmarks' Partnering for Excellence redesigns the local child welfare/behavioral health system, changing the way DSSs, MCOs, local providers, and the wider community understand trauma and the need for accessible, appropriate mental health services for children, youth and families who have experienced potentially traumatic events. PFE aims to lead communities to an understanding of the importance of trauma-informed and trauma-responsive communities, to create a lasting change in the...

Like many of you, we have had to learn (and quickly might I add) to adapt our work to remote working needs. In doing this we have had to work closely with our partners to not just keep the work we do in our cross-system projects afloat…but to thrive as well. With new partners engaging in the work we do throughout COVID, we have really honed in our skills for conducting trainings virtually. Below we share what we call “lessons learned” on how to improve the virtual learning experiences of...

Organizational culture is the overall personality of an organization. This is comprised of attitudes, experiences, beliefs, and the values of an organization. An organization’s culture shapes and controls the interactions within the partnerships between agencies. Benchmarks’ Center for Quality Integration (The Center) internal organizational culture is reflected and filtered down to our communities through the daily work we do. The Center strongly values advocacy for the child welfare,...

Benchmarks' Partnering for Excellence (PFE) works to address the needs of child welfare involved youth and families by proactively connecting individuals to appropriate trauma-intensive assessments and treatment. One facet of exploration for Benchmarks is using data from PFE to examine racial disparities in mental health assessment and diagnosis in our PFE counties. It is known that connecting our youth and families to the most effective treatment lies in the hands of a great assessment. But...

Every year our Benchmarks Center for Quality Improvement (CQi) team carefully selects books for our team to read as a part of our “book club”. The goal of this book club is to increase our team’s knowledge, expertise, and understanding of the systems and individuals we aim to serve through our work throughout the state. Last week, staff wrapped up the club book “The Impossible Imperative: Navigating the Competing Principles of Child Protection” written by Jill Duerr Berrick. We know when...

For those who may not be aware, July 1, 2021, North Carolina (NC) launched a large transformation within its Medicaid program, referred to as Medicaid Transformation. Prior to this transformation, Medicaid recipients’ physical and behavioral health needs were handled as separate issues because of “ how” and “ where” funds were managed. For recipients, this separation often resulted in service dis-cohesion for those with co-morbidities or co-occurring mental and physical health needs. Since...

In a world where “trauma,” “trauma-informed,” and “trauma-focused” terms are not only becoming increasingly used, but also better understood, sometimes one needs to take a step back and take stock of why we are doing the work that we are doing. Reflecting and remembering why the identification of trauma and being trauma-informed and-focused in our work and lives is important. There is a myriad of things that we can re-visit and evaluate for both their usefulness and effectiveness in trauma...

The question posed in the title is one that Benchmarks’ project managers and coordinators hear often during our implementation work within our state’s social services and mental health agencies. As busy as our mental health clinicians are, why would we want them to spend more time completing a battery of measures for children and families that need to get into services as quickly as possible? Isn’t it better to get their basic comprehensive clinical assessment completed quickly and start...

A few weeks ago, we looked at how trauma can impact one’s physical health in the “Impact of Trauma on Physical Health” blog. Today, we will look further into the work that Benchmarks is doing to support multidisciplinary collaboration in order to improve the physical health outcomes for children across the state. Benchmarks develops and implements specific pilot projects across various catchment areas in North Carolina. These pilot projects are designed to encourage multidisciplinary...

Over the last year Benchmarks’ Center for Quality Integration (CQi) staff have been working through leadership training using the Brené Brown Daring to Lead book. Unlike many books on leadership, Brené tackles the concept through the lens of vulnerability and courage. Both are notions which do not typically come to mind when most people think about leadership. While the book does touch on concepts like effective supervision and management techniques, the foundations are grounded in helping...

SPARC Programs & Services provides children and family mental health services in a variety of locations across North Carolina, from the Piedmont to the Western areas of the state. SPARC has become the most recent private provider to have clinicians trained to administer the Benchmarks’ Standardized Assessment Protocol (SAP) Trauma-Intensive Comprehensive Clinical Assessment (TiCCA) to children over the age of 4 entering foster care. SPARC was selected by the Burke and Rutherford SAP...

Frequently in the world of mental health, we find ourselves using many terms that can become confusing, even for those that work within our systems. As Benchmarks continues to expand projects across North Carolina, we find that the terms “screening” and “assessment” have become a regular part of this confusion. The interchangeable use of these terms has contributed to mix-ups surrounding the terms’ actual meanings, leading professionals to inadvertently refer children and families to...

Two major components of implementation work are ensuring fidelity and sustainability. Benchmarks’ Standardized Assessment Protocol (SAP) focuses on fidelity when implementing the use of Trauma-Intensive Comprehensive Clinical Assessments (TiCCAs) through a rigorous training and certification process as well as ongoing continuous quality improvement processes. The project also focuses on the sustainability of TiCCA completion in local communities after Benchmarks is no longer providing...

Benchmarks recently completed implementation of the Standardized Assessment Protocol (SAP) in Burke, Rutherford, and Surry Counties, with a target population of children and youth involved in foster care. The process implemented was specifically for children and youth ages four and older, with the goal of assisting the child and family’s access to a quality, evidence-informed trauma assessment. We refer to this assessment as the Benchmarks Trauma Intensive Comprehensive Clinical Assessment...

This month, for our partner spotlight, Benchmarks’ Center for Quality Integration (CQi) is highlighting our partners at WellCare of North Carolina, one of the five Managed Care Organizations selected to provide statewide healthcare coverage to NC Medicaid recipients through Standard Plans. Standard Plans offer physical and mental/behavioral health coverage to individuals experiencing mild to moderate behavioral health concerns. WellCare works to provide its beneficiaries with access to...

One of the hardest things to do in project management is to define goals and objectives for your project. While it seems like a relatively simple task, clarifying goals and objectives that directly tie to the identified problems can be particularly difficult in the beginning stages of a project. This can especially be the case in health and human service-related fields where the aims of projects are often to solve complex issues that are compounded by systemic and political barriers. Due to...

Monthly, cross system stakeholders are meeting to discuss best practices and develop tools to ensure that youth in foster care receive timely and quality clinical assessments that are tailored to their unique needs. The Pathways to Permanency Project is a collaborative effort sponsored by Vaya Health, an LME-MCO in North Carolina, that seeks to improve the outcomes for youth in foster care. The project's “Quality Clinical Assessment to Drive Services Workgroup” is a crucial part of this...

Children’s Homes of Cleveland County (CHCC) has advocated for youth to receive superb care through their participation in Benchmarks’ Partnering for Excellence (PFE). However, now that the Standardized Assessment Protocol (SAP) is also growing, and more clinicians are needed, they are expanding their commitment to trauma-informed care. Benchmarks’ Standardized Assessment Protocol aims to link children over the age of 4 in foster care and In-Home Family Services to Trauma-intensive...

For our Partner Spotlight this month, Benchmarks’ Center for Quality Integration (CQi) is highlighting our work with Blue Cross and Blue Shield of North Carolina’s Healthy Blue Medicaid plan. Healthy Blue is one of the five health plans selected to provide Standard Plan services to NC Medicaid recipients. Standard Plans offer physical and mental/behavioral health coverage to individuals experiencing mild to moderate behavioral health concerns. Healthy Blue understands that even children with...