Tagged With "services"

At Partnering For Excellence, we stress the importance of collaborating and working together to ensure the best possible care for those that we serve. Oftentimes, we have multiple departments/organizations that act as "silos" and don't communicate with one another despite usually caring for/treating the same populations in similar capacities. As an initiative, we work to bring together county level Department of Social Services, Managed Care Organizations, and local providers. By doing so,...

Benchmarks is thrilled to announce the addition of two new counties to our Standardized Assessment Protocol (SAP) project—Burke and Rutherford Counties! Burke and Rutherford began partnering with us this summer. The two counties will work together, with Partners Behavioral Health Management and Benchmarks, to prioritize children in their foster care system who need to receive trauma-informed clinical assessments. In addition to providing their foster care system with these assessments, the...

The month of March brings an abundance of things to celebrate, including National Social Work Month! The National Association of Social Workers dedicates March as a time to celebrate the incredible social work profession and to educate others on the many contributions made by social workers in our communities. This year’s theme “Social Workers are Essential” calls our attention to the indelible role of the social worker in responding to the COVID-19 public health emergency. Indeed, for...

Rockingham County Youth Services (RCYS) is a local county government agency in Rockingham County, NC that provides counseling and other community alternatives for school-aged youth and their families. RCYS began in Rockingham County in 1979 as a program for troubled youth. Since then, the agency has evolved to provide programs that include counseling for children and adolescents, parenting classes, as well as programs ranging from teen court to substance abuse prevention. The evolution of...

CTSHealth was established in 2001 as a continuity of care service in Charlotte, NC. They had an initial interest in foster care awareness which has ultimately led to additional service implementation. Most recently, these additional services included participation in Benchmarks’ SAP project. CTSHealth provides community support adult services, outpatient treatment services, and rehabilitative behavioral health services. They strive to implement trauma-informed and trauma-aware services by...

At the end of this month, we at Benchmarks’ Partnering for Excellence will be saying farewell to our DavCard partnership- partnership between Davidson County Department of Social Services (DSS) and Cardinal Innovations Managed Care Organization. Over the past four and a half years Benchmarks has worked alongside leadership at both Cardinal Innovations and Davidson County DSS to implement our trauma-informed system alignment project known as PFE. Through this initiative, Davison County DSS,...

Benchmarks’ Center for Quality Integration (CQi) would like to say Happy Anniversary to our partners at Integrated Family Services! A year ago, the agency made the decision to join the Benchmarks’ Partnering for Excellence (PFE) initiative between Trillium Health Resources and two of their partnering child welfare organizations in Pitt and Craven counties. Since joining, Integrated Family Services (IFS) has been more than just a stellar partner. Their commitment to collaborating with...

Benchmarks’ Center for Quality Integration (CQI) staff members are always learning new skills and honing current ones as they go about their daily project work. Over the years, staff have been enhancing their knowledge in child and adolescent brain development and further developing competencies in trauma-informed and resilience-focused work. These specific knowledge and skill sets are consistently applied across our project work within our child welfare and mental health systems. Though CQI...

Rockingham County Department of Health and Human Services, Division of Social Services (RCDHHS-DSS) began their journey with the Standardized Assessment Protocol (SAP) in 2019. During this time, the DSS staff have worked to increase their knowledge of trauma-informed practices to best meet the needs of children entering permanency planning. The SAP process includes timely screening for trauma in order to quickly identify a child’s need for further assessment, so that they are more likely to...

The question posed in the title is one that Benchmarks’ project managers and coordinators hear often during our implementation work within our state’s social services and mental health agencies. As busy as our mental health clinicians are, why would we want them to spend more time completing a battery of measures for children and families that need to get into services as quickly as possible? Isn’t it better to get their basic comprehensive clinical assessment completed quickly and start...

SPARC Programs & Services provides children and family mental health services in a variety of locations across North Carolina, from the Piedmont to the Western areas of the state. SPARC has become the most recent private provider to have clinicians trained to administer the Benchmarks’ Standardized Assessment Protocol (SAP) Trauma-Intensive Comprehensive Clinical Assessment (TiCCA) to children over the age of 4 entering foster care. SPARC was selected by the Burke and Rutherford SAP...

The Benchmarks’ Standardized Assessment Project (SAP) and Surry County’s SAP Leadership Team welcome The Children’s Center of Northwest North Carolina as our newest Trauma-Intensive Comprehensive Clinical Assessment (TiCCA) provider! The Children’s Center of Northwest North Carolina (Children’s Center) provides a wide array of programs and services for children and families in the Northwestern region of North Carolina. Community Relations Coordinator, Valerie Smith, states “The Children’s...

Benchmarks’ Standardized Assessment Protocol project (SAP) would like to welcome Solid Foundations as the newest Trauma-intensive Comprehensive Clinical Assessment (TiCCA) provider! Bobby Fisher, owner of Solid Foundations stated, “Solid Foundations Counseling Center is always striving to improve our services and the care provided to our clients. Participating in the Benchmarks’ SAP allows us to expand on our Evidence Based Practices and to provide the best care to our clients and our...

One of the hardest things to do in project management is to define goals and objectives for your project. While it seems like a relatively simple task, clarifying goals and objectives that directly tie to the identified problems can be particularly difficult in the beginning stages of a project. This can especially be the case in health and human service-related fields where the aims of projects are often to solve complex issues that are compounded by systemic and political barriers. Due to...

Human service agencies’ organizational stress naturally affects the employees who work for the agencies, oftentimes causing more stress to the employees already working in high stress environments. Though many human service agency employees choose the work they do because it gives them purpose and meaning, often that is not enough to prevent added workplace stress or to ameliorate the effects of that stress. Organizational stress is going to happen, but agencies can continue to hire and...

Benchmarks is excited to announce that another Cabarrus County Department of Human Services Child Welfare Division team will be joining the Standardized Assessment Protocol (SAP) project! This will make Cabarrus the first county to have both their Permanency Planning and In-Home Family Services (IHFS) teams onboarded into the project during the same project year. The Benchmarks SAP project is a process in which children ages four and over who enter Permanency Planning or IHFS receive a...

Children’s Homes of Cleveland County (CHCC) has advocated for youth to receive superb care through their participation in Benchmarks’ Partnering for Excellence (PFE). However, now that the Standardized Assessment Protocol (SAP) is also growing, and more clinicians are needed, they are expanding their commitment to trauma-informed care. Benchmarks’ Standardized Assessment Protocol aims to link children over the age of 4 in foster care and In-Home Family Services to Trauma-intensive...

For our Partner Spotlight this month, Benchmarks’ Center for Quality Integration (CQi) is highlighting our work with Blue Cross and Blue Shield of North Carolina’s Healthy Blue Medicaid plan. Healthy Blue is one of the five health plans selected to provide Standard Plan services to NC Medicaid recipients. Standard Plans offer physical and mental/behavioral health coverage to individuals experiencing mild to moderate behavioral health concerns. Healthy Blue understands that even children with...