Tagged With "CQI"

Like many of you, we have had to learn (and quickly might I add) to adapt our work to remote working needs. In doing this we have had to work closely with our partners to not just keep the work we do in our cross-system projects afloat…but to thrive as well. With new partners engaging in the work we do throughout COVID, we have really honed in our skills for conducting trainings virtually. Below we share what we call “lessons learned” on how to improve the virtual learning experiences of...

Benchmarks’ Center for Quality Integration (CQi) would like to say Happy Anniversary to our partners at Integrated Family Services! A year ago, the agency made the decision to join the Benchmarks’ Partnering for Excellence (PFE) initiative between Trillium Health Resources and two of their partnering child welfare organizations in Pitt and Craven counties. Since joining, Integrated Family Services (IFS) has been more than just a stellar partner. Their commitment to collaborating with...

Benchmarks’ Center for Quality Integration (CQI) staff members are always learning new skills and honing current ones as they go about their daily project work. Over the years, staff have been enhancing their knowledge in child and adolescent brain development and further developing competencies in trauma-informed and resilience-focused work. These specific knowledge and skill sets are consistently applied across our project work within our child welfare and mental health systems. Though CQI...

Over the last year Benchmarks’ Center for Quality Integration (CQi) staff have been working through leadership training using the Brené Brown Daring to Lead book. Unlike many books on leadership, Brené tackles the concept through the lens of vulnerability and courage. Both are notions which do not typically come to mind when most people think about leadership. While the book does touch on concepts like effective supervision and management techniques, the foundations are grounded in helping...

As we settle in to 2024, Benchmarks’ CQi team remains steadfast in our focus on servant leadership, which continues to inform and guide our work. Our ongoing exploration of Serve to Lead: True Lessons About Lean Organizational Leadership by Samson Floyd & Dwayne Robson leads us to evaluate the importance of foresight, awareness, persuasion, and listening in our own roles as servant-leaders. Effective leadership within organizations entails leaders who act as supportive coaches, capable...