Traumatic Experience in the Workplace

Dr. Jeanette Waegemakers Schiff, PhD

Organizations serving people vulnerable to homelessness have begun to report high rates of sick leave, stress leave and long-term disability leave in their work force.  One large  organization received notice that its disability insurance policy will not be renewed because of these high rates. Another reports sick leave due to stress at 20% of the work force.  Traumatic stress is identified as more problematic than burnout for these workers. Thus there is a pressing need to identify the responses that organizations can take to protect workers from added traumatic stress and differentiate it from a separate dynamic of burnout,  in order to continue to fulfill their work responsibilities. On a more theoretical and conceptual level, data in this presentation supports the fact that traumatic stress, and vicarious traumatization in staff are the same phenomena and need to be treated similarly.

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