Practices to Foster Physician Presence and Connection With Patients in the Clinical Encounter (JAMA)

Karen Clemmer 9/15/2011:50 AM

By Donna M. Zulman, MD, MS^1,2; Marie C. Haverfield, PhD^2,3; Jonathan G. Shaw, MD, MS¹; et al January 7, 2020, JAMA.

JAMA. 2020;323(1):70-81. doi:10.1001/jama.2019.19003

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Question What are the most promising practices to foster physician presence and connection with patients?

Findings This mixed-methods study identified 5 practices that may enhance physician presence and meaningful connection with patients in the clinical encounter: (1) prepare with intention; (2) listen intently and completely; (3) agree on what matters most; (4) connect with the patient’s story; and (5) explore emotional cues.

Meaning For busy clinicians with multiple demands and distractions, 5 recommended practices have the potential to facilitate meaningful interactions with patients.

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