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New County Website, Connect Well San Diego, to Improve Customer Service (nbcsandiego.com)

 

The County of San Diego is currently developing a new website that will make it easier to access county services, by improving communication and customer service.

A new county website, dubbed Connect Well San Diego will be up and running by 2017, according to County Health and Human Services. The website will take advantage of new technologies to create an electronic information sharing hub.

The hub will allow County staff and contractors to communicate better with each other as well as customers. County Health and Human Services officials say this will help speed up customer service.

The program manager for Connect Well San Diego, Carrie Hoff, told NBC 7 that it is designed to help families focus on their daily lives.

"When you think about a family, they often have multiple needs when they are coming here for services. Typically, they have to get themselves to multiple places, navigate multiple applications, and figure out the process of getting there," Hoff said.

To read more of Cassia Pollock's article, please visit; http://www.nbcsandiego.com/new...bsite-405508665.html
 


 

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