Burnout From an Organizational Perspective [ssir.org]
Instead of pressuring already-stressed individuals to fix themselves, true wellness requires organization-level interventions. By Leah Weiss Oct. 20, 2020 The term “burnout” first came into use in the early 1970s in the context of air traffic control, after an increase in human error-precipitated collisions was linked to frustrations with increased traffic, poor human-machine interfaces, and the general monotony of the work. Described by the WHO as “resulting from chronic workplace stress...