Resilience at work. What does it mean to be trauma-informed at work? How is it defined and assessed? How do we measure success? What policies, protocols, and training exist? How does becoming trauma-informed change us and our work? We share the nuts and bolts of becoming a trauma-informed organization and our struggles, questions, and successes, too.

The HEARTS Initiative is a cross-sector collaborative uniting to prevent and reduce adverse childhood experiences (ACEs) and childhood trauma in the New York State Capital Region and its surrounding areas. Strengthened by the combined resources of our partner agencies, we apply the Restorative Integral Support (RIS) model to inform policies, transform programs, and advance practice."