Training Managers to Provide Trauma Informed Supervision

Hi Debra, this is so great that your county is integrating a trauma informed approach with eligibility workers and you are recognizing the need to train supervisors - this is critical.  We have trained many managers in a variety of settings in a supervision model called "Reflective Supervision" - which we feel embodies the principles of trauma informed practice and is an imperative for an trauma informed initiative.   You can read more about it on our website here.  We do not have a curriculum per se.  There are several excellent books on reflective supervision - most have been developed for work with early childhood educators - but we have adapted them to work with supervisors in medical settings, case management programs, and even recently with supervisors in our City's revenue (tax collection) department.

Hi Debra,

I trained our staff in trauma informed care. We are a re-entry program and many of our staff are case managers with little social work background. Ill be happy to share our PowerPoint if you are interested. Once they were trained if there is an issue with a client the first thing we do now is look at their ACE score which is a very helpful way to reinforce and resolve issues. Hope that is helpful.

Denise, I would love your power point.  I work for a County Children and Youth Agency and, although we do have a majority of social work professionals, I think that they would greatly benefit from a training on trauma.  Could you share your Power Point with me?  My email is charbert@dauphinc.org.  Thanks so much!

I would be interested in this as well.

Denise Hughes-Conlon posted:

Hi Debra,

I trained our staff in trauma informed care. We are a re-entry program and many of our staff are case managers with little social work background. Ill be happy to share our PowerPoint if you are interested. Once they were trained if there is an issue with a client the first thing we do now is look at their ACE score which is a very helpful way to reinforce and resolve issues. Hope that is helpful.

Hello,  can I have a copy of the PowerPoint as well?

alia@chehadeh.com

Dense - I, too, would be interested in seeing your PowerPoint. ChildWise Institute is in the early stages of working with a local business that has up to 100 employees at any given time. This is a non-clinical business. Our mutual goal is to help them become an ACE-aware and trauma-informed business, resulting in creating a resilient-building work environment. We started with training the senior management team on ACEs (we are an ACE Interface Master Trainer site, and I am a Certified ACE Master Trainer). Our next step is working with the owners and senior management to create a strategic plan and action plan to roll out the ACE and trauma-informed training throughout the organization, beginning with supervisors (to your point). By the way, this training will positively impact not only work relations among employees, but customer relations, as well. Thye are a retail business. This plan will presumably include bringing in local resources that the business will provide to their employees to help them navigate life in better and healthier ways. Such resources might be a financial management expert to offer free classes on basic personal money management; a Circle of Security trainer to offer parenting classes; a point person at the Dept of Health & Human Services to offer classes on navigating social services such as food stamps, affordable housing, etc. Like I said, we're in the early stages of this right now, but it is a very promising opportunity!

Thank you all for being change-makers in your communities! It's hard work, often underappreciated, but possibly the most important work we'll ever do!

Hi there! 

Our organization, The Association for Training on Trauma and Attachment in Children, provides this type of training and supervision. We are a national non-profit that has been doing this type of work for the past 28 years and just this summer conducted a very similar training for a six-county coalition in Minnesota. I'm excited to see you are interested in training your entire staff, because that is our training philosophy as well. If you'd like to talk more about this, feel free to contact us through our website at attach.org, or give us a call at 612-861-4222. 

Hi Denise. I would like a copy of your Powerpoint as well. I work at a community mental health center in Arizona and we have many non-clinical staff members. My email address is l.levine@wygc.org. Thank you for your help!

Hi Denise,

I would love a copy of your Powerpoint as well. I manage a Trauma Informed Preschool Program and am always looking to add resources and information to my training as well.

My email is kalves@crhkids.org

Thank you so much!

I would also love to see your Power Point!  Rhonda Friedlander, my email is Rhonda.Friedlander@colvilletribes.com

Hi Denise,

I would love to have a copy of your PowerPoint as well. We are in the beginning stages of developing and finding resources to become a trauma informed agency. We have a wide variety of clinical and non-clinical staff and it would be great to take a look at your presentation.

Thanks!

Bettina.brentano@comconnections.org

Thank you so much for the information.  I am an SLP and the head start teachers are asking for more information on ACEs and Trauma Informed Care.  Again, thank you all!

Denise Hughes-Conlon posted:

Hi Debra,

I trained our staff in trauma informed care. We are a re-entry program and many of our staff are case managers with little social work background. Ill be happy to share our PowerPoint if you are interested. Once they were trained if there is an issue with a client the first thing we do now is look at their ACE score which is a very helpful way to reinforce and resolve issues. Hope that is helpful.

I would love a copy of the PPT as well PLEASE

Tracie

I am also interested in your pp sonyamartinezut@gmail.com I'm helping a friend who has started a new program providing tech training to marginalized youth. We are developing it as Trauma Informed. We want to build this into hiring and ongoing staff training. 

This is the kind of training and service my firm provides all over Washington. Please feel free to let me know if you would like to talk about what your specific needs are and how we might be able to help.

ACE Overcomers has a 1-day seminar titled "Trauma Informed and Beyond" that has been well received among educators, law enforcement, health care, social & mental health workers. The seminar covers the science of the ACE Study as well as how to improve client compliance. By knowing the biological, cognitive, and emotional effects of persistent stress your staff will be better equipped to understand and serve your clients. The session, "Seven Essential Questions to Every Relationship" improves employee communication skills which benefit office as well as personal relations.

The ACE Overcomers curriculums have been studied by University of California, Merced and demonstrate evidence-based effectiveness. There are 2 curriculum available. One which is appropriate for high schools, jails, general public. Another is appropriate for faith-based settings, i.e. churches, home Bible studies, rescue missions.

See www.aceovercomers.org  

Email me at aceovercomers@sbcglobal.net

Leslie Lieberman posted:

Hi Debra, this is so great that your county is integrating a trauma informed approach with eligibility workers and you are recognizing the need to train supervisors - this is critical.  We have trained many managers in a variety of settings in a supervision model called "Reflective Supervision" - which we feel embodies the principles of trauma informed practice and is an imperative for an trauma informed initiative.   You can read more about it on our website here.  We do not have a curriculum per se.  There are several excellent books on reflective supervision - most have been developed for work with early childhood educators - but we have adapted them to work with supervisors in medical settings, case management programs, and even recently with supervisors in our City's revenue (tax collection) department.

Thanks for the tips, Leslie!

Denise Hughes-Conlon posted:

Hi Debra,

I trained our staff in trauma informed care. We are a re-entry program and many of our staff are case managers with little social work background. Ill be happy to share our PowerPoint if you are interested. Once they were trained if there is an issue with a client the first thing we do now is look at their ACE score which is a very helpful way to reinforce and resolve issues. Hope that is helpful.

Hi Denise,

This is awesome, thanks for the generous offer!  I'd like to take you up on it.  Here is my email address:  debra.fitzgerald@sdcounty.ca.gov

Best Regards,

Debra

Mary M. McGowan posted:

Hi there! 

Our organization, The Association for Training on Trauma and Attachment in Children, provides this type of training and supervision. We are a national non-profit that has been doing this type of work for the past 28 years and just this summer conducted a very similar training for a six-county coalition in Minnesota. I'm excited to see you are interested in training your entire staff, because that is our training philosophy as well. If you'd like to talk more about this, feel free to contact us through our website at attach.org, or give us a call at 612-861-4222. 

Hi Mary,

Sounds like you are doing some great work.  Unfortunately, we don't have the budget to bring in trainers at this time.  Thus the reason I am in search of curricula!

Regards,

Debra

Dave Lockridge posted:

ACE Overcomers has a 1-day seminar titled "Trauma Informed and Beyond" that has been well received among educators, law enforcement, health care, social & mental health workers. The seminar covers the science of the ACE Study as well as how to improve client compliance. By knowing the biological, cognitive, and emotional effects of persistent stress your staff will be better equipped to understand and serve your clients. The session, "Seven Essential Questions to Every Relationship" improves employee communication skills which benefit office as well as personal relations.

The ACE Overcomers curriculums have been studied by University of California, Merced and demonstrate evidence-based effectiveness. There are 2 curriculum available. One which is appropriate for high schools, jails, general public. Another is appropriate for faith-based settings, i.e. churches, home Bible studies, rescue missions.

See www.aceovercomers.org  

Email me at aceovercomers@sbcglobal.net

Hi Dave,

Are these materials available free of cost?  Or for a fee?

Regards,

Debra

Denise,

May I also receive a copy of your PowerPoint?  I supervise CPS for a local DSS in Virginia and our agency is in the early stages of training all staff to provide more trauma-informed services. My email address is krogers@albemarle.org.

Thanks!

Kelly

The Fund-Raising Guide for ACEs related initiatives, which I saw posted elsewhere on ACEsConnection.com, may give folks in locations other than where it was developed, some ideas on 'how -to'..... cover similar fund-raising needs.....

We likewise have a 90-minute intro PPT presentation we use to introduce folks to things like: basic brain anatomy; stress vs. trauma; impact of trauma; and trauma-informed principles. Willing to share: dvipec@dviolc.org. Thanks.

I'm also interested in your PP. Please share. Thanks!

Very interested in 90 minute PP presentation. Please share. Thank you. Katherine 

The site won't let me upload the file. Please email me directly at dvipec@dviolc.org. Thanks.

Lynn Levine posted:

Hi Denise. I would like a copy of your Powerpoint as well. I work at a community mental health center in Arizona and we have many non-clinical staff members. My email address is l.levine@wygc.org. Thank you for your help!

In Arizona, I have been working with the ACEs Consortium at the Phoenix Children's Hospital and have trained non-professionals at a number of community agencies. I'd love to help with any training to meet the needs of your organization.

Aloha Denise (denise.hughesconlon)

May i get a copy of your powerpoint as well. My email is ruth.lamer@doh.hawaii.gov

Thank you!

Denise Hughes-Conlon posted:

Hi Debra,

I trained our staff in trauma informed care. We are a re-entry program and many of our staff are case managers with little social work background. Ill be happy to share our PowerPoint if you are interested. Once they were trained if there is an issue with a client the first thing we do now is look at their ACE score which is a very helpful way to reinforce and resolve issues. Hope that is helpful.

HI Debra.  I would love a copy of this powerpoint.  Thank you for sharing!